Ultrafast internet proves the smartest choice for families

Matthew Hare, Chief Executive at Gigaclear, meets David and Gillian Roberts, the company’s 10,000th customers

The 10,000th customer to go live on Gigaclear’s ultrafast broadband service has received a smart TV as a thank you.

Gigaclear’s chief executive, Matthew Hare, handed over a Samsung 4k TV so the Roberts family can take full advantage of their new ultrafast internet speeds.

The family, who are from a village near Cirencester in Gloucestershire, will be able to access broadband speeds up to 1Gbps, which is 33 times faster than the UK average, now that they have joined the thousands of households and businesses connected to Gigaclear’s service.

​David Roberts said: “I spend a lot of time on the computer doing aviation work, so speed is important, particularly as I communicate with different teams around Europe.

“The company has been brilliant in keeping us updated on progress; it has great customer service and the installation team was incredibly efficient. As an ex-businessman myself, I appreciate it when companies put themselves in the customer’s position.

“We can’t wait to go live and would like to congratulate Gigaclear on reaching such a terrific milestone. We’re honoured to be the 10,000th customer.”

​As a Gigaclear customer, they will be able to download a three hour feature film in 53 seconds or 23 songs in just 1.6 seconds, and upload 200 photos in less than 9 seconds.

Gigaclear, the rural full fibre broadband provider, reached the significant 10,000th customer milestone today, and shows no sign of slowing down.

Mr Hare said: “We delivered our first full fibre network in rural Rutland at the end of 2011 and I’m very proud that in just over five years, Gigaclear has become such a significant challenger in the rural broadband market.”

Gigaclear’s ultrafast fibre network connects homes and businesses in 13 counties across the across the South West, Midlands and South East. The rapidly growing and ambitious company already has contracts in place to expand the network, connecting many more thousands of homes and businesses to its completely new, full fibre network over the coming years.

Mr Hare continued: “We are the only network delivering a totally futureproof, full fibre network that guarantees minimum upload and download speeds of 50Mbps and access to Gigabit speeds in rural areas and I am very much looking forward to bringing our service to many tens of thousands more customers in the future.

“This is just the beginning. ”

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